Brisbane · Remote · Data & Flowers
Six years in insurance analytics. A few in floristry. Turns out they require exactly the same skills.
the roots
My path through insurance, analytics, and floristry isn't a detour. It's the whole point.
The analyst
Six years deep inside one of Australia's fastest-growing insurers — testing controls, mapping risk, and turning raw data into findings that actually changed things. Designed and delivered compliance training across business units so people in operations understood why it mattered. I learned to speak clearly to people at every level.
The beginning
Where I started — learning that listening is a skill, not a given. Policy sales, customer education, front-end complaint resolution. I became fluent in the art of explaining complex things simply, and hit KPIs consistently without losing the human in the conversation.
The pivot
Turns out six years of reading data and a few years reading flowers aren't that different. Cert III in Floristry, delivery runs, bar management, and eventually 2IC at Poppy Rose — purchasing, inventory, team training, daily operations. Different industry, same fundamentals: read the room, work with what's in season, make something that feels inevitable.
Right now
I'm ready to bring the analytical side back — in a flexible, remote context. Whether it's data analysis, customer success, L&D, or operations support, the through-line is always the same: find the problem, understand it properly, and do something useful with it.
what grows here
A good florist doesn't just pick pretty things. They read a room, work with what's in season, and make something that feels inevitable. That's roughly how I approach everything else too.
Six years finding trends in data before they became problems. The habit of looking for the signal in the noise doesn't switch off.
Whether presenting findings to senior stakeholders or running training sessions, the goal is always the same: leave people more informed than when they arrived.
Controls assessment, risk registers, process documentation — a background that builds habits of thinking before acting.
Deep customer service roots mean empathy isn't an afterthought. Every process I build, I've already imagined the human on the other end.
Insurance analyst to florist to purchasing co-ordinator. Never afraid of a new context or a steep learning curve.
Trained staff, managed inventory budgets, owned compliance findings. Whatever the role, I treat it like it matters — because it always does.
currently in bloom
Looking for a part-time remote role where analytical thinking, communication skills, and a practical mindset are genuinely valued — not just listed as requirements. Six years in regulated financial services, a few more in operations and team leadership. The detail-orientation comes standard.